SilverCloud Web IMPACT
Every page of your website can have a SilverCloud Question Bar like you see below. This allows your customers to ask questions in a very natural way (and receive answers over 95% of the time instantly). This is not a typical website search (huge differences).
SilverCloud will provide DIRECT ANSWERS to your customers based on the knowledge of YOUR organization. 95%+ of the time.
If the answer is not readily available, your customer can EASILY submit their question to your organization. EVERY QUESTION is answered!
Submitted questions are managed in a WORK QUEUE for your employees. Nothing slips through the cracks!
Get the PULSE OF YOUR CUSTOMERS. What are they asking about? What products are they interested in? What problems are they having?
Ø There are many more features with SilverCloud Web IMPACT to improve your website and your service.
Ø SAVE TIME. SAVE MONEY. IMPROVE SERVICE. In just days your organization will realize all these benefits.
Ø SilverCloud has hundreds for clients. See it in action!
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